Telemedicine and Cardiac Services

Telemedicine and Cardiac Services

Natali subscriber
is always safe!

As a Natali subscriber you and your family have peace of mind and know that there is someone to depend on that when the need arises – we will always be there for you.

שירותי טלרפואה

With Natali's medical and monitoring services there is no need to hesitate - the earlier the diagnosis the greater the ability to avoid severe, and even irreversible, harm. With the push of a button subscribers are connected to our call center where clinical experts rapidly assess the subscriber condition, symptoms, interpret the ECG transmission and other metrics transmitted from home.

For subscribers in high risk groups, for example, for those with cardiac conditions during a cardiac event time is critical and the faster the patient receives appropriate treatment, the higher the chances of recovery.
Time is of essence!
Symptoms of cardiac disease are not always clear, and the patient's condition should be immediately assessed by certified individuals who review the subscriber's medical history on file, current condition and the metrics received from the provided home based medical device. Sometimes, those with health conditions such as heart disease don’t feel right and worry if they are experiencing a cardiac event or something else. Natali subscribers do not have to hesitate to get an answer. With an immediate connection to the medical call center from home, they can get an initial diagnosis (based on the subscriber’s medical condition, medical history and advanced medical devices.

When you are not a Natali subscriber

Time until treatment when you are not a Natali subscriber

When you are a Natali subscriber

Time until treatment when you are a Natali subscriber

You no longer have to worry

How does it work? It is so simple, easy and convenient!

To ensure you receive the required treatment as quickly as possible, all Natali systems are at your service. The doctor's at the call center, the medical devices in your home and the fleet of intensive care staff will do everything to ensure your health, as we have done in tens of thousands of cases throughout our 30 years of experience.

מוקד רפואי ואבחון הלב

Medical Call Center and Cardiac Diagnosis

Natali’s advanced medical diagnosis call center provides a response to our customers year-round, 24 hours a day. The call center is staffed by physicians and paramedics that specialize in providing telemedicine services: cardiac diagnosis and consultation services, emergency medicine and general medicine.

The call center uses a unique software program that consolidates the subscribers’ medical history: displays transmitted current and historical ECG results, personal and family information, a list of contact persons in the event of an emergency, a medical file and record containing relevant information that are updated when events are reported to the call center.

The call center medical team makes medical decisions in real time, supported by advanced medical information systems that transmit the information to the call center, and medical history stored in the subscriber’s records.

מכשור א.ק.ג - נטלי טלרפואה

Home and self use Telemedicine Devices

Natali subscribers are provided with advanced, FDA-approved devices for self-use and for transmitting information to the medical call center. The device used to perform the tests and that transmit the information is an analog or cellular ECG device accessible from every home. When a test is conducted the information is immediately transmitted to the Natali medical call center, that operates 24/7. When the transmission is received, the center immediately identifies the subscriber and his/her information, the doctor interprets the ECG transmission and can compare it to prior transmissions while also addressing the subscriber’s symptoms, sensitivities to medication, allergies, subscriber’s medical file which includes medical history, underlying diseases, regular medications and medical complaints . Thus, the medical call center can make medical decisions during emergency and distress situations

ניידת טיפול נמרץ תמונת אלפא

Intensive Care Ambulances

Natali intensive care ambulances stand ready for the company’s subscribers with broad dispersion in the coverage areas, equipped with advanced-technology medical instrumentation. These ambulances have the Ministry of Health operation certification and are staffed by three team members: doctor, paramedic and a medic who is the ambulance driver. This team undergoes training and qualifications as well as continuing education from time to time by the Vehicle and Safety Officer and Natali’s professional training staff. After initial diagnosis performed through the call center, the medical staff determines whether medical assistance is needed and an intensive care ambulance must be dispatched to the subscriber’s home. The call center updates the ambulance team online of any relevant information, and if the subscriber is evacuated to the hospital the information is transmitted directly to the hospital in order to shorten processes and receive quick treatment. Natali ambulances are also known for the dedicated teams that perform complex and sensitive medical evacuations to the hospital.

רופאים וביקורי בית עד אליכם

Doctors and House
calls to your doorstep

Natali operates a nationwide network of doctors available around the clock year-round (except for Yom Kippur during which the call centers are available and if needed an ambulance is dispatched to the patient’s home), who make house calls to provide a medical response (in cases that are not life-threatening).

The doctors are equipped with medication for initial treatment until you reach the family practitioner or the pharmacy, an ECG machine, a blood pressure monitor and equipment for sugar and urine tests.

The services include a clinical test, medical first aid, medication for 24 hours, or, as noted, until you get to the family practitioner or pharmacy, and referred to the emergency room if needed.

The network of medical house calls is supervised and managed by the Natali Group medical director, who up until recently served as head of emergency medicine at Sheba Medical Center, Tel Hashomer.

Enter your details and a Natali representative will get back to you shortly
Or Dial 1-700-50-12-12

This is not for inquiries regarding urgent cases/requests for medical assistance

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Healthcare Solutions

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Enter your details and a Natali representative will get back to you shortly
OR dial 1-700-50-12-12

Join Natali services

This is not for inquiries regarding urgent cases/requests for medical assistance

Enter your details and a Natali representative will get back to you shortly

This is not for inquiries regarding urgent cases/requests for medical assistance

Natali cares for your medical safety through all stages of life

Top service packages

Cardiac Package

Medical Center: 24/7 connection with Natali medical call center
Cardio-SIM: a self use, cellular ECG device transmitting data in real-time to Natali medical center
Natali intensive care ambulances: equipped with the world's most advanced medical equipment and manned by a three-person team (A doctor, a paramedic and a drive-medic).

Special price for those who are registered on our website:

Service package
for the elderly

Telephone panic button based on DECT technology, including waterproof mobile button, the latest development in the field
Home visit by Natali doctor 24 hours a day 7 days a week
Telephone medical advice services
Refund of ambulance evacuation costs after exercising rights at the health insurance fund
Security patrol

Special price for those who are registered on our website:

Family subscription

Medical center: 24/7 connection with Natali Healthcare Solutions
Home visit by Natalie doctor 24 hours a day, 7 days a week
Telephone medical advice services

Special price for those who are registered on our website:

*For Families up to 5 people (extra NIS 6 per month for each additional family member)
*Minimum age 6 year, maximum age 55

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